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Explore product features and specifications, view brochure and installation requirements, plus learn about care and maintenance.
Espresso Machine Catalogue
VA388 Black Eagle Gravitech is the espresso machine for all those who dedicate their lives to coffee; who stu...
There are various options available when you order Black Eagle from Equipment Store. For specific information refer to the latest product brochure on the product information page. You can contact us before purchase to order options as part of your finance package. Please note that various options impact the lead-time, see shipping & dispatch information.
- Black Eagle is currently available in Steelux, white or matte black. Please specify the colour in the order notes at checkout.
- Black Eagle can be fitted with an easy steam wand on left or right or both. The wand is fitted at the factory during assembly. When ordering Easy Steam, please specify the barista’s left or right side in order notes. If you want Easy Steam wands on both sides, please contact us.
- The panels can be painted a custom RAL colour during assembly at the factory.
United Baristas can customise this product
Many products also have various options available. Current options are summarised in the Product Information & Options section and in the latest product sheet in Equipment Catalogue.
Common product options are typically available as part of the online ordering process. Other options can be ordered by contacting customer services.
Understand customisation options
United Baristas Finance
Credit terms and monthly instalments are available for this product
Select a finance option at checkout to explore the finance options available for your company.
- 60 days interest free payment terms are ideal for when you are upgrading equipment and want to sell your existing equipment on Marketplace to help fund your new equipment
- or opt to finance equipment over 3, 6 or 12 months
An overview of our coffee equipment finance options is available at United Baristas Finance and specific options and the best rates for your company are shown at checkout. United Baristas does not offer consumer finance.
United Baristas Finance
Shipping & Installation
United Baristas Equipment Store ships to UK physical addresses. Free shipping is available on products over £200, some exclusions apply and there are surcharges for some bulky and oversize products to remote regions. Any shipping costs are calculated at checkout.
Orders are dispatched as soon as practically possible after payment clearance. However, by arrangement, we can store purchased items in the UK warehouse until you’re ready to receive them. Tracking or delivery information is provided at the time of dispatch.
Shipping, delivery & installation information and options
In stock products
In stock items are typically dispatched within two working days of payment clearance. We endeavour to keep the most popular products in stock.
Product options and customisation
Products that require bespoke assembly, customisation or manufacture have longer lead times. It’s best to order these items well in-advance as it is easier for us to store these items in the UK warehouse than it is to speed up customisation work or manufacturing.
Product options are typically completed within 5 working days. Comprehensive customisation work can take up to 50 working days depending on the complexity of the work and the availability of parts. If your item is being assembled or painted by the manufacturer, the factory lead-times apply.
Product Options & Customisation
Orders that utilise production options, bespoke manufactured or not available from the UK warehouse are categorised as factory order items. These products are typically dispatched from the UK warehouse within 10 – 25 working days of payment clearance. Lead times vary by manufacturer, an overview is available. We will contact you with an expected dispatch date when you’re item is en route to the UK warehouse.
Factory Order Lead Times
Bulky & Heavy Delivery
Bulky and heavy items are delivered palletised with a kerbside delivery service. Make sure you have the ability to move bulky and heavy items from the lorry into your premises.
United Baristas can install select items. Select the installation option at checkout to book this service.
Most products have installation requirements for electrical supply, water and waste. Installers are not able to perform plumbing or electrical work other than connecting the item. You can view the requirements on the product’s information page.
If you opt for installation, we will be in touch to arrange a pre-installation check. Assuming everything is ready, we will then be able to confirm an installation date. In many cases, the installer will bring the item with them to install.
Further information on espresso machine installation
Care & Maintenance
All espresso machines should be cleaned daily to prevent build-up of oils around the group head. This is typically done in-house as part of the shutdown procedure. Cleaning your espresso machine both improves the quality of your coffee and helps prevent wear.
Water filtration is essential for espresso machines throughout the United Kingdom. Without adequate filtration, limescale enters the boiler(s) and components damaging the machine. None of the espresso machine manufacturers’ warranties cover damage from poor or inadequate water filtration. The right filtration cartridge depends on your local water quality and your volume of water use. In most cases your local engineer is best placed to make a recommendation and can install the system when installing the espresso machine.
When you have an espresso machine installed through Equipment Store we will either make a water filtration recommendation or connect you with the installing engineer in advance so you can identify a suitable option. Water filters typically require replacement two or four times per year. If you need to replace your filter more frequently, consider using a larger cartridge.
Specific care and maintenance information is available for this product. To view videos and documentation, follow the product link on the Product Information section.
Maintenance & Service
There are two types of service: front end service (in situ on premises) or a full service (undertaken in the engineer’s workshop).
Many businesses choose to alternate front end and full services, so a machine benefitting from bi-annual servicing would typically have one front end service and one workshop service each year.
Regular planned services are both cheaper over the medium-term and less disruptive to business operations.
Setting up servicing
Espresso machines require annual certification to comply with the Pressure Systems Safety Regulations (PSSR 2000). Checks and certification can now be performed by engineers who have undergone training to become a ‘component person’. Many businesses coincide boiler inspections with a service.
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Repair, Reuse, Recycle
Repair & maintenance
Parts for this product are readily available and can be replaced by an accredited engineer. Minimise wear with regular care and maintain programme. Basic care and maintenance should be carried out in-house. Regular servicing, parts replacement and repairs can be performed by an accredited engineer.
Aim to maximise the working life of all coffee-making equipment. If you should no longer have need for this item, keep it in use by selling it to barista or coffee company on United Baristas Marketplace.
At end of life many of the components can be recycled. Dispose of this product responsibly and do not discard in general waste. Specific information is available in the product’s manual.