Equipment Store Customer Services

We’re here to help you purchase, get set up and schedule servicing


Help is at hand

Confirm lead-times, get quotes on customised products

Many people and companies can purchase products straight through Equipment Store. If you’ve got a question on finding the right equipment for you, lead-times, customisation work or bespoke packages of equipment, you can book an equipment consultation.


United Baristas Finance

Understanding and arranging finance options

We can answer questions you may have about our our finance options, however we are not able to make your application.

It’s simple and convenient to purchase and apply online. Add the products you wish to purchase to cart and proceed to checkout to review the finance packages available for your company. And if you have any issues you can contact Support.

Delivery & Installation

Well set up

Receiving and installing your coffee-making equipment

We’ll let you know when your item has been dispatched and explain when and how it will be delivered. For espresso machine installations, we’ll be in touch to arrange a pre-install check and then finalise an install date.

Care & Maintenance

Set for service

All coffee equipment requires ongoing care and maintenance

If you don’t yet know what’s involved to care for your new product, no problems. There’s care and maintenance information for each product we sell in Equipment Catalogue. Plus, you can source parts and find local engineers.

Service Contacts

We’re big fans of scheduled servicing

All coffee equipment requires ongoing care and maintenance

Regular planned service is both cheaper over the medium-term and less disruptive to business operations. We encourage all our customers to use service contracts to both ensure legal compliance, to minimise distribution and maximise the working life of their equipment.